Effective Date: [25th of May, 2026]
Last Updated: [1st of August, 2026]
Welcome to TOHO Africa (“TOHO”, “TOHO Recognition”). We value your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, submit information for recognition, subscribe to our communications, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
TOHO Recognition is Africa’s tourism and hospitality recognition ecosystem dedicated to identifying, celebrating, and promoting excellence across the continent’s tourism and hospitality industry.
Our platform provides editorial recognitions, rankings, ratings, certifications, recommendations, industry insights, and recognition programs designed to promote quality, trust, and excellence.
2. Information We Collect
Depending on how you interact with TOHO, we may collect the following information:
Personal Information
This may include:
- Full name
- Email address
- Phone number
- Country
- Company or organization
- Job title
- Business address
- Website URL
- Social media profiles
Business Information
If you submit a business, destination, or organization for recognition, we may collect:
- Business name
- Industry category
- Business description
- Location
- Images
- Operational details
- Awards and certifications
- Supporting documentation
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referral sources
- Date and time of visits
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Provide TOHO Recognition services
- Process recognition submissions
- Verify submitted information
- Publish rankings, ratings, recommendations, and recognitions
- Respond to enquiries
- Improve our website and services
- Send newsletters and updates (where consent has been provided)
- Conduct research and editorial assessments
- Detect fraud or misuse
- Comply with legal obligations
4. Editorial Independence
TOHO Recognition maintains editorial independence.
Submission of information does not guarantee inclusion, certification, ranking, recommendation, or recognition.
Editorial decisions are made using our internal recognition framework and evaluation methodology.
5. Cookies
We use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Understand visitor behaviour
- Measure website traffic
- Improve user experience
Users may disable cookies through their browser settings, although some features of the website may not function properly.
6. Communications
If you subscribe to our newsletter or submit your contact details, we may send:
- Industry news
- Recognition announcements
- Rankings
- Editorial features
- TOHO updates
- Marketing communications
You may unsubscribe at any time using the unsubscribe link contained in our emails.
7. Information Sharing
We do not sell your personal information.
We may share information with:
- Trusted service providers
- Website hosting providers
- Email service providers
- Analytics providers
- Payment processors (where applicable)
- Legal authorities where required by law
These third parties are required to maintain appropriate confidentiality and security standards.
8. Public Information
Information submitted for recognition may become publicly available if it forms part of:
- Ratings
- Rankings
- Editorial features
- Certifications
- Recommendations
- Spotlight articles
- Industry recognitions
This may include business names, locations, descriptions, photographs, and publicly available business information.
9. Data Security
We implement appropriate technical and organizational measures to protect your information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
10. Data Retention
We retain information only for as long as necessary to:
- Provide our services
- Maintain editorial records
- Meet legal obligations
- Resolve disputes
- Enforce our policies
Where information is no longer required, it will be securely deleted or anonymized.
11. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Restrict processing
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of your personal data
Requests may be submitted using the contact information below.
12. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of those websites before providing personal information.
13. Children’s Privacy
TOHO Recognition is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
14. International Data Transfers
As a Pan-African platform, your information may be processed or stored in countries outside your country of residence.
Where applicable, we take appropriate measures to ensure that personal information remains protected in accordance with applicable data protection laws.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.
The updated version will be published on this page with a revised “Last Updated” date.
16. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us:
TOHO Africa
TOHO Recognition
Email: privacy@tohoafrica
Website: https://tohoafrica
